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Terms And Conditions

All orders are accepted and all sales are made in accordance with the following terms and conditions.PRICING This price list supersedes all previous price lists. ALL ORDERS ACCEPTED BY M-Chem Solutions LLC (M-Chem) ARE SUBJECT TO PRICES IN EFFECT AT THE TIME OF SHIPMENT. All orders are subject to approval of Purchaser’s credit and final acceptancein Chicago, Illinois.
TERMS OF PAYMENT All shipments are made on NET 30 DAYS. M-Chem reserves the right to require payment in full before shipment, or in the case of products made to special order, before the manufacture thereof. Each shipment shall be deemed a separate and independent transaction and payment shall be made accordingly. PAST DUE ACCOUNTS ARE SUBJECT TO A 1 1/2% PER MONTH SERVICE CHARGE OR THE MAXIMUM ALLOWABLE LEGAL NOTE, WHICHEVER IS LOWER.
FREIGHT TERMS All prices are F.O.B. Factory or Distribution Service Center. Risk of loss passes to Purchaser upon delivery of products to an agent of Purchaser or common carrier. U.P.S. Shipment – $5.00 shipping and handling charge per package. $10.00 will be charged per package for each hazardous air shipment. M-Chem Solutions LLC will allow drops to multiple locations. Drop charges and out of line miles will apply.SHORTAGE AND DAMAGED GOODS Shortages or errors in billings must be reported in writing to M-Chem within five (5) days from receipt of shipment to secure adjustment. If shipments are received in a damaged condition or short in number of packages, the customer must have the carrier note this fact on delivery receipt or paid freight bill. Claims for loss and damage in transit with the transportation company is the responsibility of the customer.

TAXES Any sales, use or similar tax or charge now made by Federal, State or Municipal Authority, applicable to the sale or use of products shall be added to the price and shall be paid by the customer.

NON-STANDARD (NS) ITEMS AND SPECIAL COLORS Special colors, non-standard packaging or variations other than those listed on our price guide will be considered nonstandard. Contact Customer Service. All non-standard items must be ordered in minimum batch sizes where applicable. Every effort to ship the exact amount will be made, but M-Chem reserves the right to ship plus or minus 10% of the order. Non-standard produced materials cannot be returned for credit. All non-standard orders will be confirmed by written agreement prior to manufacture. All special (non-standard) colors not previously matched must be approved in writing by the customer prior to manufacturing.

RETURN POLICY M-Chem will not accept the return of merchandise without prior written authorization. All returns must be freight prepaid. A return charge will be issued based on the billing price, less restocking, handling and other expenses incurred by M-Chem. Credit will be issued only on such goods that are received in original sealed containers, undamaged, in good condition and resalable. Credit will be issued in the following amounts:
• Up to 30 days from the date of purchase – full credit minus 25% restocking charge
• 30 – 90 days from date of purchase – full credit minus 40% restocking charge
• No returns will be accepted after 90 days from date of purchase.

SHELF LIFE All products, except where otherwise indicated, have a shelf life of one year when properly stored.

INDEMNIFICATION Customer hereby agrees to indemnify M-Chem for any costs, including attorney’s fees, incurred by M-Chem as a result, in whole or in part, of any violation by Customer of any Federal, State or Local statute or regulation, or of any nationally accepted standard. It shall be Customer’s sole responsibility to comply with all applicable laws and regulations regarding the handling, use transportation, or disposal of products upon taking possession of same.

CONSENT TO JURISDICTION All transactions made pursuant hereto shall be deemed to have been made and entered into in the State of Illinois. Any and all disputes arising directly or indirectly from such transactions shall be resolved in the courts of the State of
Illinois, to the exclusion of any other court, and any resulting judgment may be enforced by any court having jurisdiction of such an action. All transactions shall be governed by and construed in accordance with the laws of the State of Illinois.

FREIGHT CARRIERS Please specify freight companies for your orders. M-Chem cannot be responsible for freight rates, billing errors, damage claims, freezability or shipping schedules of any freight company.
CONTAINER CHARGES Cost on standard M-Chem packaging is included in the Master Distributor Price List. All pallets are tripled wrapped.

COMPLETE AGREEMENT The complete agreement between M-Chem and Purchaser is contained herein and no additional or different term or condition stated by Purchaser will be binding unless agreed to by M-Chem in writing. The failure of M-Chem to insist upon strict performance of any terms or conditions stated herein will not be considered a continuing waiver of any such term or condition or any of its rights, nor will it imply a course of performance between the parties.

FREEZING Product market with a (F) are freezable and should be stored at temperatures above 32°F. during the winter season, some products may freeze in route. M-Chem cannot be responsible for damage caused by temperature during transportation.

REMEDY All claims must be made within twelve (12) months from the date of delivery to the original user. Upon satisfactory proof of claim by Purchaser, M-Chem will, within a reasonable time, make the necessary repairs or replacements, or where foregoing are deemed by M-Chem to be commercially impractical, refund the purchase price upon return of the products. Repair or replacement provided under this remedy will be supplied by M-Chem free of charge, F.O.B. shipping point, freight prepaid and allowed at the lowest available commercial rate. Except for the following, M-Chem Solutions LLC will not pay any incidental or consequential costs involved in repair or replacement such as field labor and equipment costs. Replacement or returns for credit will not be allowed unless authorized by M-Chem in writing.

PATENTS M-Chem will defend and hold harmless Purchaser of the products identified herein against charges of infringement of claims of United States patents issued at the time of acceptance of the order by M-Chem, provided such charges are based exclusively on alleged infringement by products designed and manufactured by M-Chem.
Before this responsibility shall arise, M-Chem must be notified in writing and tendered the right to defend, settle or make changes for the purpose of avoiding infringement. Under no circumstances will M-Chem total liability to Purchase for damages incurred as a result of any patent infringement exceed that which is agreed to in the remedy clause stated herein.

WARRANTY M-Chem warrants, for 12 months from the date of manufacture or for the duration of the published product shelf life, whichever is less, that at the time of shipment by M-Chem, the product is free of manufacturing defects and conforms to M-Chem published specifications in force on the date of acceptance by M-Chem of the order. M-Chem shall be liable under this warranty if the material has been applied, used, and stored in accordance with M-Chem instructions in the technical data sheet. The purchaser must examine the product when received and promptly notify M-Chem in writing of any non-conformity before the product is used, or no later than 30 days after such non-conformity is first discovered. If M-Chem, in its sole discretion, determines that the product breached the above warranty, it will, in its sole discretion, replace the nonconforming product, refund the purchase price or issue a credit in the amount of the purchase price. This is the sole and exclusive remedy for breach of this warranty. Only a M-Chem officer is authorized to modify this warranty. The sales information on the M-Chem website and received by the customer during the sales process does not supersede this warranty and the specifications of the product in force on the date of sale.


Contact Us
M Chem Solutions LLC
457 Nathan Dean Blv Ste.105-319 Dallas,GA 30132
tel: 847 305 9873 fax: 484 204 2112
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